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Terms of Use
Contacting FlowerstoBahrain.com
Our email help desk – sales@flowerstobahrain.com is manned Monday- Sunday 9:30am to 9:30pm. The telephone help desk +961 70 640060 is available Monday-Sunday 9:30am to 9:30pm, at busy times or outside these hours please use our email help desk and we will make sure to reply as soon as possible.
If you wish to contact us about an existing order, please quote either the order number or the billing address email.
Our Flowers
• All bouquets and flowers featured are available for delivery throughout the Kingdom of Bahrain. Some long distance addresses may be subject to an extra charge, you will be contacted if this is the case
• Flowers may be delivered by us in bud to ensure a longer life.
• All bouquets and arrangements are hand delivered by FlowerstoBahrain.com to ensure the best service.
• All fresh flowers are subject to availability and strict quality control. In the event of any supply difficulties, we reserve the right to substitute flowers or specific colors with those of an equivalent or higher value and quality without prior notice.
• If in the unlikely event we cannot make your delivery, we shall notify you as soon as possible and either offer an alternative or a full refund.
Payment and Pricing
• All prices shown include free delivery within the capital Manama, some remote areas levy delivery charges. There are no VAT charges in Bahrain. There are no hidden charges at the checkout.
• Any specified discount codes can only be used on the particular product listed and only once per order.
• We accept payment from all the major credit or debit cards.
• All payments are processed by either Paypal or 2CheckOut, both of which offer the highest level or online security. Once payment is successful you will receive an email of confirmation. No card information is supplied to or stored by FlowerstoBahrain.com. If you experience any problems with processing a payment please contact us by email or phone to see how we could assist.
Placing an Order
• The order form will need you to provide us with your complete personal details, including full contact details together with those of the intended recipient. We cannot be held responsible for items not delivered due to incorrect delivery details. Full payment details will also be requested.
• Once your order has been placed a confirmation email will be sent which then deems the order to be valid. If this email is not received within 12 hours please email sales@flowerstobahrain.com quoting your full details.
Delivery
• Your order will be delivered by hand by FlowerstoBahrain.com or one of its providers on the requested date between the hours of 10am-9pm. You can track all your orders online using your email address and password. In the highly unlikely event of any delay, which is beyond our control, we will contact you immediately and discuss any alternative that may be available.
• If the intended recipient is not at home, the flowers will be left with a neighbor or in a safe location, a card will be left advising this. Once a card is left the delivery is deemed complete and the responsibility for receipt of the flowers becomes the recipients.
• For any delivery not received, we require confirmation from the recipient that no delivery has been attempted and no attempted delivery card has been left.
• For any delivery that is then deemed lost, we will either replace or provide a full refund after 7 working days of the intended delivery date.
Cancellations and Alterations
• Orders can be amended or cancelled within 24 hours of placing the order, providing delivery was not requested for the next working day. Any requests to cancel or amend are requests only and cannot be guaranteed.
• To amend or cancel your order please email sales@flowerstobahrain.com
Quality
In the unlikely event that the flowers are not received in good condition, please notify us immediately upon receipt and supply photographic evidence via email in either GIF, TIFF or JPEG format
Disclaimer
• This website is deemed to be working and error-free. However, we cannot guarantee this and therefore accept no responsibility for any defects and/or interruption of the site and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the site impossible or impractical.
• Your purchase will be deemed to have occurred in Lebanon. These Terms and conditions shall be governed by and construed in accordance with Lebanese Law and the parties agree to submit to the exclusive jurisdiction of the Lebanese courts.
• We do not send random marketing emails to personal email addresses (spam).
• We conform to the requirements of the Data Protection Act, 1998 and will only send you marketing emails if you have opted to receive such information – you can opt-out at any time.
Contacting FlowerstoBahrain.com
Our email help desk – sales@flowerstobahrain.com is manned Monday- Sunday 9:30am to 9:30pm. The telephone help desk +961 70 640060 is available Monday-Sunday 9:30am to 9:30pm, at busy times or outside these hours please use our email help desk and we will make sure to reply as soon as possible.
If you wish to contact us about an existing order, please quote either the order number or the billing address email.
Our Flowers
• All bouquets and flowers featured are available for delivery throughout the Kingdom of Bahrain. Some long distance addresses may be subject to an extra charge, you will be contacted if this is the case
• Flowers may be delivered by us in bud to ensure a longer life.
• All bouquets and arrangements are hand delivered by FlowerstoBahrain.com to ensure the best service.
• All fresh flowers are subject to availability and strict quality control. In the event of any supply difficulties, we reserve the right to substitute flowers or specific colors with those of an equivalent or higher value and quality without prior notice.
• If in the unlikely event we cannot make your delivery, we shall notify you as soon as possible and either offer an alternative or a full refund.
Payment and Pricing
• All prices shown include free delivery within the capital Manama, some remote areas levy delivery charges. There are no VAT charges in Bahrain. There are no hidden charges at the checkout.
• Any specified discount codes can only be used on the particular product listed and only once per order.
• We accept payment from all the major credit or debit cards.
• All payments are processed by either Paypal or 2CheckOut, both of which offer the highest level or online security. Once payment is successful you will receive an email of confirmation. No card information is supplied to or stored by FlowerstoBahrain.com. If you experience any problems with processing a payment please contact us by email or phone to see how we could assist.
Placing an Order
• The order form will need you to provide us with your complete personal details, including full contact details together with those of the intended recipient. We cannot be held responsible for items not delivered due to incorrect delivery details. Full payment details will also be requested.
• Once your order has been placed a confirmation email will be sent which then deems the order to be valid. If this email is not received within 12 hours please email sales@flowerstobahrain.com quoting your full details.
Delivery
• Your order will be delivered by hand by FlowerstoBahrain.com or one of its providers on the requested date between the hours of 10am-9pm. You can track all your orders online using your email address and password. In the highly unlikely event of any delay, which is beyond our control, we will contact you immediately and discuss any alternative that may be available.
• If the intended recipient is not at home, the flowers will be left with a neighbor or in a safe location, a card will be left advising this. Once a card is left the delivery is deemed complete and the responsibility for receipt of the flowers becomes the recipients.
• For any delivery not received, we require confirmation from the recipient that no delivery has been attempted and no attempted delivery card has been left.
• For any delivery that is then deemed lost, we will either replace or provide a full refund after 7 working days of the intended delivery date.
Cancellations and Alterations
• Orders can be amended or cancelled within 24 hours of placing the order, providing delivery was not requested for the next working day. Any requests to cancel or amend are requests only and cannot be guaranteed.
• To amend or cancel your order please email sales@flowerstobahrain.com
Quality
In the unlikely event that the flowers are not received in good condition, please notify us immediately upon receipt and supply photographic evidence via email in either GIF, TIFF or JPEG format
Disclaimer
• This website is deemed to be working and error-free. However, we cannot guarantee this and therefore accept no responsibility for any defects and/or interruption of the site and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the site impossible or impractical.
• Your purchase will be deemed to have occurred in Lebanon. These Terms and conditions shall be governed by and construed in accordance with Lebanese Law and the parties agree to submit to the exclusive jurisdiction of the Lebanese courts.
• We do not send random marketing emails to personal email addresses (spam).
• We conform to the requirements of the Data Protection Act, 1998 and will only send you marketing emails if you have opted to receive such information – you can opt-out at any time.
